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1. Upsilon 2000 v5 serial number how to#
2. Upsilon 2000 v5 serial number install#
3. Upsilon 2000 v5 serial number drivers#
4. Upsilon 2000 v5 serial number driver#
5. Upsilon 2000 v5 serial number manual#

To disable Green mode from the UPS LCD panel go to Configuration - Green Modeġ0. On SMT, and SMTL model UPS, disable Green mode.

Upsilon 2000 v5 serial number how to#

For assistance with performing the cold start/brain dead procedure see Schneider Electric Video: How to perform a cold start and brain dead on Smart-UPS.ĩ. For all other Smart-UPS power down all equipment connect to the UPS, and cold start/brain dead the UPS. To reset the communications bus of an SCL model UPS, insert paperclip into the reset hole on the rear of the UPS.ĭ. The display flashes to indicate that the network interface has restarted.Ĭ. To reset the communications bus of an SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 6 - 8 seconds. The display flashes to indicate that the network interface has restarted.ī. For a SMT, SMTL, or SMX model UPS, on the display interface hold the UP and DOWN buttons simultaneously for 6 - 8 seconds.

Upsilon 2000 v5 serial number drivers#

If the USB drivers have loaded properly and USBDeview.exe can discover the UPS yet PowerChute cannot discover the UPS, uninstall PowerChute, and reset the communications bus.Ī. See video above for assistance with USBDeview.exe.Ĩ. Using a freeware utility such as USBDeview.exe you can review all connected USB devices. Remove the device that is not communicating and see if that has any effect.ħ. If an upstream device is not communicating, any device downstream possibly may not communicate either. Make sure that all other USB devices upstream from your APC UPS have communication. Ensure that the USB cable connected to the UPS is the last cable in the chain (downstream). Note: APC recommends that for optimum performance the UPSs USB cable be plugged into the PC's USB port directly, and not into a USB hub.Ħ.

Upsilon 2000 v5 serial number manual#

Check your hub's manual to learn whether the hub should be powered with an AC/DC adapter. If your installation includes a USB hub (a device that multiplies the number of USB ports available), and the UPS is plugged into it, check that the hub is receiving power. Consult your computer documentation for details on how to enable the USB Port.ĥ. Make sure that the USB port is enabled in your computer BIOS.

Upsilon 2000 v5 serial number driver#

If either HID or this driver does not display, proceed with the steps below.Ĥ. You should see a driver called American Power Conversion USB UPS. From the Device Manager select Human Interface Devices (HID).

Upsilon 2000 v5 serial number install#

If PowerChute had previously been install the drive would be APC UPS.ģ. Note: If configuring for native shutdown via Control Panel - Power Options the driver should be HID UPS Battery. If they are missing from the system you will need to install them via the Windows OS install media.

NOTE: The communication port is no longer configurable within the Agent in v9.5 and above. Make sure that PowerChute Business Edition is configured to use the correct communication port. To stop and restart the service open a command prompt as an administrator and enter the command sc stop apcpbeagent Once stopped enter sc start apcpbeagentĥ.

With the correct cable attached, stop and restart the PowerChute Business Edition Agent service, "APC PBE Agent". UPS Typeĩ40-0273 (USB) Standard USB cable must be USB-IF certifiedĤ. For USB communications, the cable must be USB-IF certified. Note: The serial communications cable is not a standard RS-232 cable and differs depending on the UPS type. If you are using USB communications, make sure that the USB cable that came with the UPS is connected from the USB port on the UPS to the USB port on your computer. If you are using serial communications, check a) that you are using the serial cable that came with the UPS and b) that it connects the serial port on the UPS to the serial port on your computer.ģ. To verify the service is running open a command prompt as an administrator and enter the command sc query apcpbeagentĢ. Check that the PowerChute Business Edition Agent service is running, named "APC PBE Agent". Troubleshooting Communications on Windows: See resolution / troubleshooting for list